Posts

• Human and organisational factors taxonomy

  2019-12-21
  Human and organisational factors taxonomy

  You are here: Home / Portfolio / Human and organisational factors taxonomy
  Human and organisational factors taxonomy

  The project

  Human and Organisational Factors Aviation Taxonomy Innovation Project

  The scope

  As part of the development of Safety Management System (SMS) software tools, it is necessary to include a taxonomy for classifying human and organisational risk factors (HOF). Several taxonomies exist, for example MEDA, HFACS, Tripod Delta, ADREP, HEIDI, HERA, and are in use across the potential end users of the software. To maximise the applicability of the SMS software tool, one taxonomy should be included with strong mapping to the existing taxonomies in use by potential customers. The goal of this research project was to identify the main taxonomies used by potential aviation customers and to generate a single generic mapping for use within our safety management product.

  Research

  This research carried out by the Centre for Innovative Human Systems (CIHS) Trinity College Dublin (TCD) in collaboration with Corballis Consulting was funded by Enterprise Ireland through their Industry Innovation Voucher programme. The research produced a three-tier universal human factors taxonomy that mapped to all the major aviation taxonomies currently in use.

  Our implementation

• Case management system

  2019-12-20
  Knowledge management system

  You are here: Home / Portfolio / Knowledge management system
  Case management

  The project

  Modernisation and maintenance of a legacy case management system. The project’s aim was to improve existing business processes in a leading criminal investigation agency and to replace the legacy technology stack with an easy-to-use, up-to-date system.

  The scope

  Computer technology has placed vast amounts of information at the fingertips of law enforcement officers. While agencies have immediate access to a large collection of crime data, they face new challenges on how to rely less on human intervention to uncover the intelligence from raw data. As new technology emerges, law enforcement agencies must adapt techniques and amend policies to better serve and protect communities. Corballis modernised the agency’s legacy software architecture to improve and support the pursuit of crime suspects. As a result, the number of manual processes to gather, capture and record key information relating to investigations has greatly reduced, while information sharing between departments and their technologies has become simpler.

  Our implementation

  The bespoke case management system implemented by Corballis allows law enforcement officers to quickly see all important aspects of the investigation. Documents, relationships, assets, correspondences, court transcripts and everything else that might be important about an organisation or a person is visualised using a highly intuitive graphical user interface that drives investigation effectiveness.

  The case management system’s capabilities include:

  • Integrated document management component
  • • Allows direct creation and review of documents associated with a particular case or target
    • Full version control with roll-back capability
    • Flexible search techniques including exact matching, free-text search and fuzzy-matching
    • Supports all common file formats
    • Highly scalable component that manages hundreds of thousand of documents
    • Batch capturing of documents (scanned documents, photos, etc.)
    • Multiple layers of access permissions (folders, files)
  • Flexible relationship management module
  • • Create and link targets and assets
    • Single composite view of any suspect under surveillance by the agency
    • Intuitive interface to navigate the relationships that supports investigators to uncover hidden linkages and surface undiscovered patterns
  • Integrated messaging and calendar system
  • Reminders and notifications
  • Custom reports
  • Correspondence register
  • Evidence tracking
  • Security
  • • Sophisticated user profiles that ensure only authorised users can view parts of the system
    • Full audit trail
  • Modern HTML5 based user interface
  • Operational on a 24/7 basis and used by all members of the agency

• Air traffic control – Safety management system

  2019-12-20
  Air traffic control – Safety management system

  You are here: Home / Portfolio / Air traffic control – Safety management system
  Air traffic control – Safety management system

  The project

  Design and implementation of an Air Traffic Control safety console for information analysis and integration of operational and safety performance data.

  The scope

  The objective of this project was to develop a safety method that considers systemic and dynamic aspects of safety as part of an integrated safety management system. Risks emerge gradually from the interaction of stakeholders, but unfortunately nobody has the full picture to understand them. A technology is required to capture the ‘risk patterns’ that emerge from this interaction between stakeholders. To achieve a total optimisation of the system, the safety concept must address the trade-offs between safety and productivity. Because a lot of existing safety knowledge is captured in bow ties and barrier analysis, the safety concept must properly interface with bow ties together with risk patterns and data mining techniques.

  Our implementation

• Proactive safety performance for operations

  2019-12-20
  Proactive safety performance for operations

  You are here: Home / Portfolio / Proactive safety performance for operations
  Proactive safety performance for operations

  The project

  Design and implementation of an Air Traffic Control safety console for information analysis and integration of operational and safety performance data.

  The scope

  The objective of this project was to develop a safety method that considers systemic and dynamic aspects of safety as part of an integrated safety management system. Risks emerge gradually from the interaction of stakeholders, but unfortunately nobody has the full picture to understand them. A technology is required to capture the ‘risk patterns’ that emerge from this interaction between stakeholders. To achieve a total optimisation of the system, the safety concept must address the trade-offs between safety and productivity. Because a lot of existing safety knowledge is captured in bow ties and barrier analysis, the safety concept must properly interface with bow ties together with risk patterns and data mining techniques.

  Our implementation

  The Corballis Safety Management System and Pattern Matching System were configured to support air traffic controller decision-making and operational risk management. An ATM dashboard has been developed integrating aspects of complexity, safety and operations in air traffic control.

  The ATM information solution consists of the following functions:

  • An ATM SMS dashboard which is a meaningful context for embedding a complexity metric along with operational and safety related data that the controllers need to do their job in monitoring traffic on the radar and in team coordination
  • A safety console that updates information about hazards and occurrences
  • The system supports the management of safety objectives including performance indicators
  • It receives feedback in terms of imminent hazards and safety barriers
  • Integration of information from different sources to serve both operational and safety requirements
  • A new safety method for relating complexity to hazards and risks
  • Monitoring of KPIs and responsibilities in applying barriers to hazards
  • Provision of data for applying data science approaches to identify risk patterns
  • Identification of daily hazards in a ATM dashboard
  • Evaluation of changes over time in leadership, safety programs and procedures
  • Implements a complexity metric that integrates a multiplicity of factors such as:
  • • airspace capacity
    • traffic flows
    • separation procedures
    • pilot requests for new demands
    • weather restrictions
    • airport restrictions