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/ Portfolio / Safety performance management – Eurocontrol
Safety performance management – Eurocontrol
deployment and support of a safety risk monitoring solution for European regulatory bodies and for state air
navigation service providers.
Traditionally, safety performance is
measured by the use of reported accidents and incidents that compromise certain specified safety criteria in a
number of operational areas. A drawback with such measurements is that they can distort the subsequent
mitigation efforts by focusing on the performance of a particular local safety measure, rather than considering
an integrated system-wide measure. A system-wide indicator is required from which long term trends can be
identified for better risk management. In collaboration with EUROCONTROL and Aloft Aviation Consulting,
Corballis has participated in the development of a performance monitoring tool that combines multiple KPIs
through an innovative process of aggregating data based on data relationships and assessments of influence of
KPIs within the operational system.
The application imports mandatory
safety incident data and aggregates it to represent a single view of air traffic safety across Europe. This
is achieved by aggregating multiple operational safety risks, expressed as the sum of reported incidents, in
a weighted manner, into one value that can vary over time. It was designed to support European and national
safety policy changes across Europe.
The performance monitoring tool includes:
easily definable performance objectives and goals
implementation of the EUROCONTROL APF methodology
interactive dashboard with charts, gauges, counters and data lists
sophisticated visual data cube techniques (similar to pivot tables in
spreadsheet products) to explore, drill-down or roll up data
KPI data importer for easy connection to existing data sources or uploading of
files (Excel, CVS)
innovative definition of the KPI hierarchy using mindmaps
export support to a wide range of file formats and APIs
Customer portal for statutory inspection and
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Customer portal for statutory inspection and certification
legacy customer portal with a modern technology stack and mobile friendly user interface for a lifting and
handling equipment test house.
Lifting and Handling Ltd (LHS) is a
nation wide independent test house that provides statutory inspections and certifications of plant and machinery
for both public bodies and the private sector. The previous version of the customer portal was a first
generation web application. Although advanced for its time, it now lacked the functionalities of next generation
web and mobile applications. Corballis engaged with LHS in an iterative modernisation process to re-build their
system. The new system allowed LHS to enhance their existing customers’ experience with improved reporting,
navigation and system performance while keeping a familiar look and feel.
The customer portal underwent a
major technology upgrade to a responsive frontend framework and an enterprise grade backend system.
Additionally, Corballis integrated a state of the art document management system along with customisable
dashboards and flexible reporting system.
To ensure that lifting and handling equipment is inspected and serviced in accordance with National and
European legislation, Corballis was required to implement a technology solution to support:
analysis and reporting across a large asset register with 300,000 plant items
asset tracking of equipment over multiple sites nationwide
inspection to a professional standard: BS EN ISO/IEC 17020:2012 Bodies
24/7 online access to customer equipment data
enhanced security (communication over SSL), reliability and resiliency
storing and searching of large quantities of documents
interactive dashboards with charts, gauges and tables
advanced reporting with on the fly PDF export functionality
any devices (desktop, tablet, phone) regardless of their resolution