Modernisation and maintenance of a legacy case management system. The project’s aim was to improve existing business processes in a leading criminal investigation agency and to replace the legacy technology stack with an easy-to-use, up-to-date system.
Computer technology has placed vast amounts of information at the fingertips of law enforcement officers. While agencies have immediate access to a large collection of crime data, they face new challenges on how to rely less on human intervention to uncover the intelligence from raw data. As new technology emerges, law enforcement agencies must adapt techniques and amend policies to better serve and protect communities. Corballis modernised the agency’s legacy software architecture to improve and support the pursuit of crime suspects. As a result, the number of manual processes to gather, capture and record key information relating to investigations has greatly reduced, while information sharing between departments and their technologies has become simpler.
The bespoke case management system implemented by Corballis allows law enforcement officers to quickly see all important aspects of the investigation. Documents, relationships, assets, correspondences, court transcripts and everything else that might be important about an organisation or a person is visualised using a highly intuitive graphical user interface that drives investigation effectiveness.
The case management system’s capabilities include:
The two year project involved building a system that could import and manage hundreds of thousand of documents in a highly scalable and secure environment. Today the agency has in place a proven solution to address the above challenges. Using the solution operated by Corballis, the agency has been able to improve its level of asset seizures and increase the effectiveness of key processes associated with investigations.